ORDER FULFILLMENT:
ALL EDDIE BORGO JEWELRY IS MADE TO ORDER. NO ORDER IS PROCESSED WITHOUT FULL ADVANCE PAYMENT FROM THE CUSTOMER. PLEASE ALLOW UP TO 6-8 WEEKS FOR YOUR ORDER TO BE PROCESSED. IF AN ORDER IS EXPECTED TO TAKE LONGER THAN 6-8 WEEKS TO PROCESS YOU WILL BE NOTIFIED BY A REPRESENTATIVE. ALL ORDERS ARE SHIPPED VIA FEDEX AND EACH CUSTOMER WILL BE PROVIDED A TRACKING NUMBER AS SOON AS THEIR ORDER HAS SHIPPED.
SALES TAX:
SALES TAX IS APPLICABLE ON ALL ORDERS SHIPPED WITHIN NEW YORK STATE. THE RATE IS 8.875%. IF YOU ARE OUT OF NEW YORK STATE YOU WILL NOT BE CHARGED TAX.
RETURN POLICY:
ALL EDDIE BORGO JEWELRY IS FINAL SALE. NO EXCEPTIONS. ALL SHIPPING CHARGES ARE NON-REFUNDABLE.
CARE INSTRUCTIONS:
TRY TO PROTECT ALL JEWELRY FROM ABRASIVE SURFACES, HARSH CHEMICALS, EXTREME SUNLIGHT AND TEMPERATURES. TAKE CARE TO PROTECT PIECES FINISHED WITH GEMSTONES AND GLASS FROM ANY HARSH IMPACT.
CHLORINE AND RELATED CHEMICALS CAN SEVERELY DISCOLOR AND DAMAGE JEWELRY AS WELL AS LOOSEN STONES AND SETTINGS.
PUT JEWELRY ON AFTER USING COSMETICS, HAIR SPRAY OR PERFUMES TO AVOID CONTACT WITH SUBSTANCES AND CHEMICALS WHICH MAY CAUSE DAMAGE.
ALL PRECIOUS METAL JEWELRY TARNISHES NATURALLY WHEN EXPOSED TO BODY OILS AND OTHER NATURAL ELEMENTS AND THUS REQUIRES OCCASIONAL CLEANING.
CLEAN JEWELRY REGULARLY WITH A SOFT POLISHING CLOTH TO REMOVE LIGHT TARNISHING.
DO NOT USE CLEANING SOLUTIONS, POLISHES AND/OR TARNISH REMOVERS ON PEARLS, GEMSTONES OR PAVE PIECES.